Gurner™ Website Privacy Collection Notice

Privacy Collection Notice – Website Enquiries 

Who we are 

Privacy is very important to Gurner RE Management Pty Ltd (ABN 15 677 189 490) along with all related bodies corporate and related entities as defined in the Corporations Act 2001 (Cth) (together, the GURNER™ Group, we, us or our).  

This notice explains how we handle your personal information when you make an enquiry through our GURNER™, Life by GURNER™, SAINT, SAINT HAVEN, or Jam Factory website, or a related contact form, email, or chat. Please read it together with our Privacy Policy at https://www.gurner.com.au/privacy-policy. 

 

What personal information will the GURNER™ Group collect and why? 

When you make an enquiry, we collect personal information such as your name, email address and phone number, your suburb or postcode, the topic of your enquiry, your preferred contact method, the name of someone who may have referred you, and anything else you include in your message.   

Please do not include sensitive information, such as health information, in your message.  

When you use our website, we also collect information about your device and how you use the site (such as your IP address, browser type, device type, “click-through” information, pages you have accessed on our websites and on third-party websites) using cookies, pixels and similar technologies, including tools provided by third parties such as Google Analytics and Meta. Our Privacy Policy explains how we use these and how you can manage them.   

 

What if I don’t provide personal information to GURNER™ Group? 

You can browse our website without telling us who you are, and you can make a general enquiry without identifying yourself. However, we may not be able to respond to your enquiry or provide our services without your personal information.   

 

How will the GURNER™ Group use and disclose your personal information? 

We will use and disclose your personal information to: 

  • respond to your enquiry and send it to the GURNER™ Group team best placed to assist you;  

  • provide the information you requested about our properties, wellness clubs, services or other offerings, and arrange appointments, inspections, tours or visits; 

  • keep a record of our communications with you; 

  • share it with our related entities and with service providers (such as our website, hosting and customer relationship management providers) who help us do these things; 

  • improve our website, services and customer experience; and  

  • if you opt in, send you marketing materials. 

If your enquiry leads to something more, such as applying to rent an apartment, purchasing a property, or applying to be a member of one of our wellness clubs, you will receive a further collection notice explaining how additional information you provide will be collected and used.  

Please refer to our Privacy Policy (here https://www.gurner.com.au/privacy-policy) for more information about how we handle your personal information.  

 

How else will the GURNER™ Group use my personal information? 

We will use your personal information to send you direct marketing communications to keep you informed about services offered by the GURNER™ Group and carefully selected partners, but only if you provide your consent to such use.  

If you consent, we may contact you from time to time, whether by phone, SMS, email or post, to provide you with information regarding our programs, services, events, research forums, promotions and opportunities, or to ask you for your support, either by volunteering, philanthropic donations or otherwise. To help us improve our standards, we may also ask for your feedback through surveys on how you found our services.  

Our Privacy Policy provides further information on how you can opt-out from receiving direct marketing communications.  

 

More about our Privacy Policy 

We will also use, disclose and otherwise handle your personal information (including your sensitive information) as set out in our Privacy Policy. It is likely that personal information will be disclosed to overseas recipients (as provided in our Privacy Policy, including the location of those entities). 

Our Privacy Policy contains the contact details of our Privacy Officer and information regarding your rights, including how you can seek to access and correct your information or raise a privacy concern with us and how it will be dealt with. Our Privacy Policy also explains how you can opt-out of receiving marketing communications. 

If you have any questions or concerns about this Privacy Collection Notice, our Privacy Policy or how we handle your personal information, please contact our Privacy Officer. 

 

Privacy Officer 

GURNER™ Group 

Phone: +613 9654 6222 

Email: [email protected] 

Website: https://www.gurner.com.au 

Address: Level 3, 10 River Street, South Yarra VIC 3141 

 

 

 

Acknowledgement  

You acknowledge and understand that using websites involves inherent risks, including but not limited to, data breaches, unauthorised access, and potential cyber threats, which may result in the unauthorised disclosure, alteration, or loss of personal information. You affirm that you are fully aware of these risks and the potential for technological malfunctions or errors that may affect our website including any associated webpages’ performance, availability or security.   

In consideration of being allowed to use the website and to the fullest extent permitted by law, you hereby release, waive, discharge and covenant not to litigate GURNER™ Group, its officers, directors, employees, agents, and volunteers (collectively, the Released Parties) from any and all liability, claims, demands, actions, and causes of action whatsoever arising out of or related to any loss, damage, unauthorised access or injury, that may be sustained by you, or to any property belonging to you, while using the website, or while on premises owned or rented by GURNER™ Group, except to the extent such loss, damage, or injury is caused by the gross negligence or intentional misconduct of the Released Parties. This release of liability is to be binding on your heirs, executors, administrators, and assigns. Nothing in this notice excludes, restricts or modifies any right you have under Australian Consumer Law, the Privacy Act 1988 (Cth), or any other legislation that cannot lawfully be excluded, restricted or modified.